Terms of Service

Please read these terms carefully before using our website or placing an order.



Welcome to Moorthika.

By accessing or shopping on moorthika.com, you agree to the following terms. Please read them carefully. If you do not agree, please do not use our website.


WHO WE ARE

Moorthika is an online store for handcrafted spiritual products - god idols, home décor, and meaningful gifts - curated for modern Indian homes. Our website is moorthika.com.


USING OUR WEBSITE

By using our website, you confirm that:

  • You are at least 18 years of age or are accessing the site under the supervision of a parent or guardian
  • You will use this website only for lawful purposes
  • You will not attempt to misuse, damage, or disrupt our website or its systems
  • The information you provide - including your name, address, and payment details - is accurate and current

We reserve the right to refuse service, cancel orders, or restrict access to anyone who violates these terms.


PRODUCTS & PRICING

We take care to describe and photograph our products accurately. However:

  • Colours and finishes may appear slightly different on screen due to display settings and lighting conditions
  • Minor variations in handcrafted pieces are natural and are not defects
  • Prices are in Indian Rupees (₹) and include applicable taxes unless stated otherwise
  • Prices may change without prior notice. The price at the time of checkout is the confirmed price for your order.

ORDERS & PAYMENTS

When you place an order:

  • You are making an offer to purchase the product at the listed price
  • We reserve the right to cancel any order if the product is out of stock, if there is a pricing error, or if we are unable to verify payment
  • In the event of a cancellation by us, a full refund will be issued within 5–7 business days
  • Accepted payment methods include UPI, credit/debit cards, net banking, and Cash on Delivery on eligible orders

INTELLECTUAL PROPERTY

All content on moorthika.com - including images, text, logos, and design - is the property of Moorthika and is protected by applicable intellectual property laws.

You may not reproduce, copy, distribute, or use any content from this website without our prior written permission.


LIMITATION OF LIABILITY

To the fullest extent permitted by law, Moorthika is not liable for:

  • Any indirect, incidental, or consequential loss arising from your use of our website or products
  • Delays or failures caused by factors beyond our reasonable control - including courier delays, natural events, or technical disruptions

Our total liability in any matter related to your use of this website or your order shall not exceed the value of your order.


GOVERNING LAW

These terms are governed by the laws of India. Any disputes arising from these terms or your use of our website shall be subject to the jurisdiction of courts in Tirupati, Andhra Pradesh.


CHANGES TO THESE TERMS

We may update these terms from time to time. Updates will be posted on this page with a revised date. Continued use of our website after any changes constitutes acceptance of the updated terms.


CONTACT US

For any questions about these terms:

WhatsApp: +91 98765 43210
Email: support@moorthika.com

Monday to Saturday, 10am – 7pm IST

Last updated: April 2026